44 Best Thank You for Your Purchase Messages

Showing sincere boost in worth is one of the easiest ways to construct a closer connection with your customers. It’s straightforward, but remarkably few companies ever receive the period to genuinely display customer boost in worth.

recent and growing stores that focus on loyalty and word of mouth can carve out their own place in the most competitive of markets.

In this pursuit, thanking customers for their purchase goes a long way. In truth, nearly half of US consumers declare customer boost in worth is an indispensable part of providing excellent worry.

Being purposeful and personal when thanking your customers can assist make connections, boost customer lifetime worth, and enhance customer retention.

This navigator will explain why you require to display customer boost in worth, provide you with 44 “thank you for your purchase” templates, and propose useful advice on providing memorable customer service.

6 types of “thank you for your purchase” messages

1. Handwritten thank you notes
2. Package inserts
3. Provide free gifts or samples
4. make personal connections with video
5. propose post-purchase discounts
6. Spotlight your customers

While creative planning and intelligent selection-making set the stage for delight, at the complete of the day, you still require a few straightforward ideas to act on. A great thank you communication not only shows you worry about your customers, but can also inspire valued customers to distribute their encounter with household and friends.

If you’re in require of a little encouragement, here are six ways you can display your thanks, with examples, and shift one step closer to a faithful and satisfied customer.

1. Handwritten thank you notes

This is a tried-and-factual way to thank your customers. Writing a personalized thank you note shows that there’s a human involved behind the scenes and behind the screen.

Thank you notes are effective because they’re a bit of a lost art. ponder about the last period you actually sent a handwritten note instead of quickly firing off an email or a text. Those mediums allow for incredible efficiency, but a handwritten thank you card creates something tangible and meaningful.

recall these five steps when writing the perfect thank you note:

• Greet your customer by name.
• State why you are sending them the note, like mentioning the specific product they purchased.
• Leave directions on how to get in touch if they have questions or issues.
• complete the note by adding “Best,” “Warm regards,” or “Cheers” and sign your name.
• Sign off with your website and social media handles.

A brand that describes itself as “a business built on adore,” John’s Crazy Socks knows a thing or two about making a connection. Customers almost always receive a personalized, handwritten note inside their sock order.

While sending a handwritten note in every order might not be scalable, you can always set a monthly objective for yourself or for your throng. Brandon Eley, founder of 2BigFeet, explains how he ensures he contacts as many customers as feasible: “It’s my objective to send 1,000 cards every year, which works out to just four cards every weekday.”

Involving your entire throng helps make a population of gratitude for your customers.

You might also send out thank you cards after replying to a customer, a special order, or a holiday. It doesn’t just have to be a card inside the order.

If you’d like to streamline this procedure a bit, you can use a service like Postable to send out thank you notes on your behalf.

For one-off notes, or if you’d like to invest a bit further in this concept, there are a number of online options for sourcing standard cards that will brighten up your customers’ mailboxes, including:

• Lovepop
• Galison
• E. Frances
• Burro
• document Luxe

2. Package inserts

Packaging inserts are all about exceeding customer expectations. Unboxing is an encounter in itself, and customers look forward to the instant they get to hold their recent product in their hands. They are primed to be delighted with just a little extra attempt. It’s also an chance to add worth to the order through attractive how-to manuals, and a chance for upsells.

Below are a few standout examples from stores that comprehend the worth of delivering a tiny shock.

The Frank Body brand is bold, to the point, and all about attractive bodies. It includes a package insert with its body scrub orders that reinforces the brand, offers a straightforward how to, and encourages customers to remain in touch through social media.

Package inserts can be as targeted or as catch all as you like. Just make sure you keep a stack next to your order packers and toss one in each box. require to ownership up on package inserts? Check out these providers for high-standard stickers, business cards, and flyers:

Stickers

• Sticker You
• StickerGiant
• Sticker Mule

Business cards or promotional material

• Overnight Prints
• Vistaprint
• Moo

Resource: Before you check out the providers, use our free business card maker to design your own cards in minutes — no design skills essential.

3. Provide free gifts or samples

Free samples aren’t just an amazing way to declare “thank you for purchasing” and delight your customers. It also showcases something the customer hasn’t tried yet. If they like it, you might even view them purchase it in their next order. Just be sure to try and match the sample to your customer’s profile as much as feasible to make sure it’s something they can use.

4. make personal connections with video

If you desire to receive things a step further, try recording a personalized thank you video for your customers. Whatever the medium, the key to thanking customers is to be personal, considerate, and genuine.

Personalized videos feel considerate because they are period-consuming manual work. Send videos in a post-purchase pursue-up or as a divide interaction entirely. Videos are particularly great for special occasions and holidays where you can be creative with the theme.

Videos are a great experiment to run if only to view how customers react. There are many different ways to use videos to declare thank you for purchase, which means you can really get creative. Here are a few tools to check out to make quick, personalized videos:

• Bonjoro
• Wistia
• Vidyard

5. propose post-purchase discounts

Rewarding faithful customers with discounts and coupons is a great way to keep them coming back while thanking them for their patronage. Although you have to be careful with discounts, as they can train repeat customers to wait for deals, sending a discount to a recent customer is usually a expense-effective way to get them to gain and make another purchase.

Julep runs a makeup box subscription and always adds a little bonus for customers who require to ownership up.

Writing copy for your coupons can be a bit tricky, because you don’t desire to arrive off as trying to make a sale or as overly pushy. Use words to promote the exclusivity of the coupon like:

• Just for you
• As a thank you …
• A customer perk for you!
• For our faithful customers

Discounts can either be sent separately, as a package insert, or in a thank you email. If you’re creating discounts, make sure you use a distinctive coupon code so you can track how effective it is.

6. Spotlight your customers

Showcasing your customers is a great way to publicly distribute how much you appreciate them.

construct powerful customer relationships to elevate your brand above the competition.

User-generated content (UGC) is especially great in the creative industries, because your customers depend on exposure to develop their own spectators. For example, hairdressers adore to be featured on Instagram. tiny businesses adore a yell-outs. It can assist provide them credibility and gain clients. Plus, it creates a predictable returns between you and them.

Showing off its product is just one advantage of Luxy Hair’s user-generated content. It also helps its clients construct their brand through sharing attractive images.

To discover great content to distribute, make a hashtag that customers can use on their own posts. Before sharing content, make sure you inquire the owner for permission.

44 best “thank you for your purchase” communication templates

Now that you have an concept of what a excellent business thank you looks like, let’s check out some templates you can use to declare “Thank you for your purchase.”

You can copy and paste these customizable templates into an email or purchase note and send them to customers after they’ve made a purchase.

1. Thank you so much for your order! We really appreciate it. Enjoy 10% off your next purchase with this coupon code: THANKYOU10.
2. Thank you for shopping with us. If you desire 15% off your next order, leave a review on our website.
3. Thank you, [first name]. We’ve received your order, and it’s really lovely. We’ll send you an email when it ships.
4. Thanks for your back! We ponder you’re pretty awesome. As a token of our gratitude, below is a reward you can use during your next visit. Enjoy!
5. joyful [day of week]! This is not a marketing email, just a quick thank you note for your purchase. 
6. Hi, [customer name]. Thank you for your recent purchase. We are honored to gain you as a customer and aspiration to serve you for a long period.
7. Hey, [customer name], just desire to drop a quick note to express our genuine gratitude. Your purchase allows us at [company name] to continue to do what we adore and provide you with standard products. 
8. Welcome to the household, [first name]. We at [company name] adore large families, so here’s a tiny thank you for your purchase. 
9. Hi, [customer name]. Thanks for your recent purchase. We aspiration you’re loving your recent [product name]. If you haven’t started using it yet, check out the following tips below.
10. Hi, [first name]. We got your order! We’ll let you recognize when it ships and is headed your way.
11. Thank you for your purchase and for joining our mailing list. We look forward to having you be one of the first to discover out about the exclusive deals, recent arrivals, and large events coming up. 
12. Thanks so much for your recent purchase. We appreciate you and aspiration you enjoy your recent items. Here’s a 10% discount on your next purchase, our way of saying thanks!
13. Thank you, [customer name]! We got your order and it’s quite gorgeous. We’ll send you an email when it ships!
14. We’re honored that when it comes to style, you ponder of us. There are a lot of choices out there, but you singled us out, and that means a lot. We just desire to express how much we appreciate your business.
15. Your business means a lot, so here’s a gift to display you how much we appreciate you. Get $20 off your next purchase with code 20THANKYOU.
16. A great large thank you for shopping with [company name]. We adore our customers dearly, and hearing your feedback is so helpful to us. If you have a few minutes to respond a quick survey, we’d be very grateful.
17. Thank you for shopping with us during this busy [special occasion] period. You have a lot of choices, and we appreciate that you chose us. 
18. Thank you for your order and for supporting our tiny business! If you desire to track your delivery, use the tracking number provided.
19. Thank you for supporting my online store! Purchases both large and tiny assist us keep our aspiration of providing the best standard products to our customers.
20. Dear [customer name]. You made our day, thank you for choosing us for your [product type] needs. If you have any questions, please don’t hesitate to get in contact with us.
21. Hi, [customer name]. Thank you for your recent purchase. We are so joyful to serve customers like you.
22. Hi, [customer name]. Thank you for shopping with us. desire early access to our best deals? Sign up for our newsletter (if you haven’t already!)
23. It’s significant for us to make sure our customers feel appreciated and valued. We desire to make sure you’re joyful. Please don’t hesitate to contact us with any concerns.
24. Thank you for your back. We appreciate you!
25. Thank you for your purchase. We adore having customers like you, and your back means everything to us.
26. Thank you for your order. We aspiration to view you again soon! Please pursue this link to choose two free gifts—on us!
27. Thanks for choosing us again! When you shop with us, you back local businesses. Here’s a little extra gift for you. 
28. Thanks, [customer]! We just received your order and we’ll get started correct away.
29. Thanks for your order! We’re working challenging to get it shipped to you. We aspiration to view you again in the upcoming. 
30. Thank you for choosing us! We’re dedicated to giving you the best products feasible. If you have any questions, feel free to get in touch.
31. Thank you for shopping with us. We’ve successfully processed your remittance. You can access your order information through the link below. 
32. Thanks a million for your purchase!
33. Hi, it’s [your name and title]! Thank you for purchasing [product]. It really means a lot to us at [company name].
34. [Customer name], we’ve received your order and all systems are leave. When your order ships, we’ll send you another email with your tracking info.
35. Thank you for your purchase! To get access to all our amazing deals and discounts, subscribe to our completely free customer loyalty program here.
36. Thanks for your order. Enjoy this free gift!
37. Thank you for joining the [company name] household! We worth our customers and desire to ensure that your encounter is amazing. If you could fill out this survey, we can make sure you get only the best.
38. You made our day, [customer name], now we’re making yours. We’ve added 50 bonus points to your account.
39. [Customer name], thank you for your continuous back. Please enjoy this gift as a token of our boost in worth. 
40. You’re our hero! Thank you for choosing [company name]. We aspiration you enjoy your [product name].
41. Your purchase has just helped a tiny business. Thank you for your back. We can’t wait for you to try your [product] and inform us what you ponder.
42. We can’t declare thanks enough for your back, but we’d like to try. Here’s a 15%-off coupon for your next purchase.
43. Thank you for your purchase. We have the feeling this is the beginning of a attractive companionship! So that we can get to recognize each other a little better, we’re offering you $10 off an order of $50 or more!
44. Dang, you’re intelligent. Not only did you get a [product], but you got it from [company name]. We’ll package and ship it to you shortly!

Don’t just copy these communication templates—customize them to your liking and brand voice and you’ll be amazed at how far they can leave in helping make a faithful customer for life.

How to write a “thank you for your purchase” note

Sending the perfect thank you doesn’t require to be complicated. In truth, most consumers don’t have a high bar when it comes to boost in worth. display customers that there’s a real human behind the scenes and behind the screen.

Simply express gratitude, personally and directly, for being a customer and placing depend in you to deliver. That’s enough to make a connection.

recognize who are you thanking

It might feel overwhelming, or even disingenuous, to personally thank every customer for every order. For that rationale, it can be helpful to segment customers into the groups that you’d like to prioritize.

For example, handing out a swanky gift package with every order is a surefire way to blow your monetary schedule. But segmenting high-worth customers and sending them a handwritten note with a branded gift can cement an already positive connection. Here are a few ways you can throng your customers into different tiers of thank yous:

• Every customer
• Every repeat customer
• Anyone who’s written in to back
• Customers on their birthday
• High-worth customers
• Customer loyalty program members

Set an appropriate monetary schedule

The monetary schedule for your thank you program will be linked with the number of customers you desire to reach out to. But even if you’re hoping to display gratitude to all of your customers, you don’t require to spend a ton of money to make moments of delight.

In The Thank You Economy, Gary Vaynerchuk writes: “It’s not the money that makes these efforts shocking and awesome, it’s the worry and innovation involved.” Frugal wows are often just as effective at creating that connection. It could be as straightforward as a card, package insert, or tiny sample, just be sure it fits within your monetary schedule.

construct a repeatable procedure

Depending on whether you’re including a thank you in every box or just occasionally sending out swag, decide on a repeatable procedure to get those thank yous in the hands of your customers. It doesn’t have to be automated, but structuring the procedure will make sure it happens consistently.

If you’ve got a throng working for you, provide an straightforward way for them to nominate customers for thanks. It might be a Google form or a Friday afternoon session hand-writing cards.

Pulling the entire throng into these moments of delight creates a population of gratitude for your customers.

A thank you goes a long way

There are so many different ways to thank your customers and make moments of delight post-purchase. recall, the key is to be personal, considerate, and genuine. Customers—and people in general—adore a sincere thank you but dislike insincerity.

When you have an attitude of gratitude, creating connections and building brand advocates is natural. Building these customer relationships gives you the chance to elevate your brand above the competition.

Illustration by Lynn Scurfield
Design by Brenda Wisniowski