7 Must-Have Features In Your Customer Education Technology Stack

In today’s competitive market, customer education is no longer just a “nice-to-have”—it’s essential for scaling your business and building lasting relationships with your customers.

By providing impactful learning experiences, you not only help your customers get the most out of your product but also drive retention, build loyalty, and foster a community of engaged users.

As customer acquisition costs continue to rise, focusing on customer education allows you to create value at every stage of the customer journey—from onboarding to renewal. In this blog, you’ll discover the key components of an ideal customer education technology stack and how the right tools can help you scale your training programs, engage customers at every touchpoint, and grow your business.

Keep reading to learn the seven essential features your customer education platform must have to drive success and stand out in today’s market.

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);

hbspt.forms.create({
region: 'na1',
portalId: '21966311',
formId: '438227ab-5045-4c39-b8b2-52a62c557555',
onFormReady: function ($form) {
$form[0][0].value = window.location.href; // The first field of every hubspot form using this needs to be a hidden text field that will capture the page url
$form[0][1].value="plus-customer-training-evaluation-guide"; // The second field of every hubspot guide form should be set to the guide id
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cssRequired: unlockTheUltimateGuideToCustomerTrainingInnerCustomCSS,
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jQuery('.amp-unlock-the-ultimate-guide-to-customer-training').after(unlockTheUltimateGuideToCustomerTrainingOuterCustomCSS);
jQuery('.amp-unlock-the-ultimate-guide-to-customer-training + style + style').remove();