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Macy’s employee hid more than $130m in delivery outgoings


Macy’s employee hid more than $130m in delivery outgoings

Getty Images A female shopper in a furry grey coat carries a Macy's bag on Market Street in San Francisco, California, US, on Wednesday, Nov. 13, 2024. Getty Images

US department store Macy’s has said a rogue staffer concealed more than $130m (£103m) in business costs over roughly three years, causing it to delay the release of its latest accounts.

Macy’s, also the owner of Bloomingdales and the make-up chain Bluemercury, said it was postponing its quarterly sales update as it investigates the incident.

The person was responsible for tracking outgoings related to tiny package deliveries, the retailer said. It added that it believed the person had acted alone.

Macy’s also said the impact was limited and would not affect its payments to other firms.

Macy’s said it had discovered an issue related to delivery outgoings earlier this month as it started to prepare its budgetary update.

An investigation and forensic analysis subsequently identified that a “single employee with responsibility for tiny package delivery outlay monetary reporting intentionally made erroneous monetary reporting accrual entries” starting around the complete of 2021, Macy’s said.

The more than $130m that was concealed was a tiny fraction of the more than $4.3bn in overall delivery outgoings during that period, it added.

Macy’s said it expected to provide a final update to investors on 11 December. The person allegedly responsible is “no longer employed” at the firm, it said.

It did not respond to a communication seeking to confirm the person had been fired.

“At Macy’s, Inc., we promote a population of ethical conduct,” chief executive Tony Spring said.

“While we work diligently to complete the investigation as soon as practicable and ensure this matter is handled appropriately, our colleagues across the business are concentrated on serving our customers and executing our way for a successful holiday period.”

The issue adds to the challenges facing Macy’s, the biggest department store chain in the US, which has been struggling with shrinking sales and is heading into an doubtful festive shopping period.

Over the three months to 2 November, sales fell 2.4% from the same period in 2023, as growth at Bloomingdales and Bluemercy was offset by declines at older Macy’s locations.



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